@Joe Keiser  Hi Joe, To better confirm the issue you are mentioned,could you please attach your order details and a video of showing that issue to our support team eamil: office@roadanvi.com

@Matt Coneybeare Hi Matt, Just need to connected the CAMIN cable to the camera cable is ok. Settings>Car Settings>Factory Settings(0000)>App Settings>Rear view>ON>Front veiw>OFF

Hi LEONARDO, To ensure the specific solution for your car stereo,please provide us with your Order details(Including Order Number&Unit model&Version). If your original radio can hang up t...

@J.B Hi , Thank you for reaching out to us.To ensure the specific solution for your car stereo,please provide us with your Order details(Including Order Number&Unit model&Version).Thank yo...

Please go to the setting to switch the CarPlay port in the setting:Settings>Car Settings>Factory Settings(0000)>ARM setting,try the option 1/2 to see which on is work for your car (Pic att...

@Jesus Navarro  Hi Jesus,please choose the WQ-RF210. And please go Settings>About Device>Build Number,provide the version to us.

I recently installed your Roadanvi X12 unit in my 2019 Subaru WRX STI (non-Harman Kardon model) using the supplied DYX027 harness. While power, rear speakers, and most functions are working properl...

I am having issues getting anything to work - Screen locks up and when I restart i get a ( Launcher Keeps Stopping)  warning . From there I have no options ,so I have to re start and I end up ...

Hi, I recently installed the X12 in my 2021 Rav4 Limited and it is mostly working fantastic. Backup camera works fine, triggers automatically when proximity is sensed. But the front camera is no l...

Hey there, I have a 2022 RAV4 hybrid I bought the system from Amazon. The call button is putting the calls on hold rather than hanging them up. How can I fix that?

Hi. My unit model is HS5469. My device name says A007, but in Build details, I see the current bulild name starts with A107. So which update file should I use - x12 or x12d? Is there any improvemen...

Hi! I got a new issue. A week after installing my x12 in my Toyota rav 4 2017, the key fob only works when I hold it on the start button when I am starting the car. Before I could have the key in ...

Hi  i have this model Roadanvi X12 and updated , and i trap to conect this with my iPhone 16 pro Max. i changed all bluetooth óptimos into a factory settings, and all bit tate conecti...

Thanks! Unfortunately it didn´t work, but when I connected it to 4. ANT, the amp turned on.

@Jesper Brunnberg  Hi Jesper, Here is the AMP control for your reference. Should you may have any question,please kindly get back to us.

@Roadanvi Support done

Hi! I am going to connect an external amplifier to my X12 for my subwoofer but I don´t know which cable to connect to the remote input of the amp. Is it number 13, amp, on the K connector? ...

@Arnaldo Cabral Hi Arnaldo,to better follow up the issue with you,please provide your order detail to our Roadanvi support email: office@roadanvi.com

@Ronald Hernandez To better follow up the issue with you,Let's keep touch on email.

Touchscreen stopped working after upgrade. No matter what I press it seems to go to the music program. Home button does work.  What is the fail back process?