I had similar issue with FM reception after installing.  Here is what I did to resolve. Settings>Car Settings>Factory Settings>0000>Base Setting>Radio Auto Antenna toggle it to...

@George Neville  Hello.For your information, adding an antenna booster may help the radio reception.

I was wondering if adding an antenna booster would help the radio reception.

@Andrew Tang  Hello， Thank you for your details.   Please see the attachment to set the CANBUS settings: Settings>Car Settings >Factory Settings:0000>CANBUS Settings ...

Hello. The issue has not been fixed yet. The Call button from the steering wheel keeps pausing the calls rather than hanging up. What should I do?

I installed the head unit 2 weeks ago and the backup camera worked without a problem.  In the past couple days the backup camera has not been working when first turning on the car. The head u...

Buongiorno vi scrivo dicendovi che come azienda non siete molto seri, dopo tantte meil inviatevi ve ne siete usciti con dei aggionamenti che non sono serviti a nulla il problema esiste e non siete ...

Does the HS5216-X12d-CP-HD-4 have the abillity to show the extended Hybrid information of my RAV4 as the original unit can.And, does it support the OEM microphone?And does it support DAB+?And are a...

@Phil Plank Sorry for the late reply on weekend. Please get in touch if you need any other help. Or you could contact our email: office@roadanvi.com

Nevermind all, I figured it out myself.

Recently purchased a HS5214-x12d and installed it a few days ago. everything works great except the factory installed back up camera. It does not have the 360 camera setup. What can be done to fix ...

@LEONARDO CHAVEZ  Hello, Thank you for your contact. We don't suggest to update the system if the unit goes well.

@Roadanvi Support how do download and install the software in the system?

I checked the ground and I did get continuity. The ground connection was tight. I checked all of the connections again and the radio connection is still poor. I would appreciate any help.

I thought it was, I will check that tomorrow. Thanks!

I've searched all of the menus and cannot find the setting to change the units of measure.  Please point me in the right direction.  I'm using the X12 in a 2018 Tacoma.  Thanks.

Are you sure you're grounded properly?  A quick continuity check will confirm it or not.

I have the X12 installed in a 2012 Toyota Camry. The radio reception is bad. I have only found 1 station that is not filled with static, and sometimes, it has static. I have checked the antenna plu...

@LEONARDO CHAVEZ  Hello, Thank you for getting back to us. Our technical support sent us a new APK，please try to download and install. X12d APK : https://www.dropbox.com/scl/fi/ul9lfmlpm2...

@Matt Coneybeare  Hello, Please go Settings>Car Settings>Factory Settings(0000)>Can Settings>Show panoramic floating window>OFF &n...