order placed August 27 2025  ordor # 111-423892-2596295   TRied the calibration yesterday

@bo wright  Hello.Sorry for any inconvenience caused. Please try to use a mouse via USB cable to do the screen calibration:Settings > Car Settings > Factory Setting(password: 0000) >...

Hello,   I purchased a X12 from Amazon for my 2014 FJ, installed it, but touch screen only works half the time. Radio works, but over 75 % of the time the screen will not react to touch. &n...

@Jose Cornejo  Hello. We are wondering whether there are no any changes on screen when you put in reverse gear, however, it can display the backup camera image after you go F-Cam App manuall...

Hello, I have exact same issue, camera not working, swap C cables already, still not working. I bought it through amazon ORDER # 112-4212264-3991406. Please your help.

@Clayton Dicus  Hello, Thank you for your contact. Please go Settings > Network & internet > Hotspot & tethering > Wi-Fi hotspot > 5.0 GHz Band

  @Jessica   Hello, Thank you for your contact. Please connect the yellow camera for Audio output &CAM VIN. 

@Carl Miner  Hello, Thank you for your contact. The GND trigger wire  is 12V in this RCA cable.

How do i update the z link? the android unit its self is good outside of z link but then will disconnect while in car play via bluetooth over and over again.

Just installed the 10.2 unit that I purchased from Amazon. Everything is working except for the rear camera. When I put the car in reverse I get "back car no signal". Can you please tell me how to ...

@Carl Miner  Hello, Thank you for your contact. May we have your order ID and special year for your car? Since it is controlled by the Canbus, it only show on that car.

@Carl Miner  Hello, Thank you for your contact. If you're referring this Navi, it is a shame it can't be changed

I don't see the option for front view and rear view

I have the same issue on the Roadanvi launcher nav screen, shows speed in KM.

There is no +12v ccd line to power the front camera.  Is there a setting to turn on this voltage? Hs-4 X series Android 12 model    

@Matt Coneybeare  Hello, Thank you for your kind reply. If you're referring the Front camera app ,it is for the aftermarket front camera. Could you send a picture when you put the car in r...

@Roadanvi Support I have my settings like that, but a black screen still for the front camera. The rear camera is still working fine. They share the same video in, so not sure why the front one wou...

@2019Rav4  Hello, Thank you for your contact. May we have your order ID to better help?     

@Tom Hubibanks  Hello, Thank you for your contact. May we have a video of showing the issue to this e-address :office@roadanvi.com?    

and still no help or anything on figuring these issues out. pretty disappointed.