@Roadanvi Support I attempted to do so, but it didn't work.  and have sent a few emails. How long do replies to these emails usually take?

@Angel Vargas  Hello. Please try to use a Pin/Paperclip to press and hold the RST Hole for 15 seconds to do the factory reset. If no luck, please write a mail regarding to your issue detail...

@mattdon  Hello.   Please try to do the update to see how it goes.   Update File:   X12(20250122): https://www.dropbox.com/scl/fi/kal9635htyc126ch5zs4d/ZQ_A007_C58_H...

Hey everyone, I installed a new unit and it seems to work but the screen won't light up. I managed to connect the Bluetooth one day when the sun hit the screen just right, but I can't seem to figu...

Also I already tried changing BT type and connection and CarPlay port. 

Upgraded my phone and my unit doesn't connect to my phone anymore. My phone says it's connected but the unit doesn't show a connection. Also can't see my phone listed on the list of paired phones. ...

@Patrick O'Leary  Hello.Please be assured that we have arranged the personnel to follow up on your case.Please check your mail box.Thanks in advance.

@Roadanvi Support i have sent an email out with that information. The radio switches to the camera screen but the message Back cam no Signal. 

@Patrick O'Leary  Hello. To further confirmation, please tell us what it shows on screen when you put in reverse gear.We are wondering it is stay on the original page, or it shows "Back Car ...

@phamt2004  Hello.Please try to do as follows:Settings > Car Settings > Factory Setting(password: 0000) > Bluetooth > External MIC Config > External > Reboot.

@Brian  Hello.Thanks for sharing the picture. Zlink APK:https://www.dropbox.com/scl/fi/88gvnqcog30v7y9ij4d2r/zlink5-ziqi-a007.5.5.apk?rlkey=eceg54k76esdv1z35qd7ogjeb&dl=0 Please try to ...

@jsytulek11  Hello. For further confirmation, please tell us whether the front door and dash board speakers can work well before you change the DSP settings. Please firstly check if you hav...

@duck95  Hello. Could you please record a video about the issue then send it to our below email and indicate your Order ID# in email subject?So that we can forward it to our technician for f...

@Kevin T  Hello.Thanks for your message.We suggest that you can try to disable auto connect Zlink:CarPlay/Android Auto App > Settings(the lower right icon) > Background Connection > ...

I purchased the X14 from Amazon and it said it was compatible with the 2016 toyota sienna. I confirmed that I have cam in RCA connected with the correct adaptor. I have also checked the factory set...

I have purchase and installed a system into my 2017 sienna, but after completing it can not get the backup camera to work. I have checked the connections and everything is connected correctly but I...

I had:  Roadanvi X12 10.2" Car Stereo for Toyota Camry 2012-2014 Carplay Android Auto DTS Car Radio Bluetooth WiFi 4G LTE Head Unit 4G+64G GPS Navigation 1280x720 QLED Touch Screen Android 12....

I ordered a X14 and recently installed. I was playing around today in the DSP settings and changed a few things. All of sudden I don't have any more audio in my front door speakers or dash board sp...

I'm attempting to use split screen.  When I press the screen where this icon is shown in the pic,, I get a list of all the open apps. I can switch between apps or closer then, I'm unable to o...