I have all of the dark setting put in place and this unit is still to bright at night, I get blinded by the LED light while driving at night.  Is there a way to turn this unit brightness down...

@Roadanvi Support Received the Update. Updated the firmware and nothing has changed in regards to the machine constantly tutning off and rebooting. There must be a short in the electronics. I would...

@Gregory Carpenter Hi, do you using the IGO maps? Here is the steps :

@Samuel Gonzalez Thank you!

@Roadanvi Support This is what I am trying to do, but I cannot seem to locate settings that do this. I did silence navigation, but continue to get prompts. If I disconnect the GPS antenna I don't g...

@Samuel Gonzalez  Hi Samuel,the unit can't be modify.

@Samuel Gonzalez Thank you for your solution. @Gregory Carpenter yes,if you want to turn off the air conditional info,please go that setting: Settings>Car Settings>Factory Settings...

Hello. Disable the following option 1- Setting. 2- Car Settings 3- Factory Setting. 4- passcode "0000". 5- CAN Setting. 6- Makes sure option "Air switch" is disabled. 7- Reboot.

Hello.   I’m trying to change the distance unit from kilometers per hour to miles per hour in the navigation widget on my home screen. Could you please help me with this? Thanks in ad...

@Gregory Carpenter Do you need to turn off the have the navigation app on the unit silent?

Hi Gregory, Do you mean you want to turn off the air conditional info display？ Could you please send a video of showing the issue that your mentioned?So that we could better confirm,here is the o...

Is there a way to prevent the climate control slider from popping up at the bottom of the screen? With the physical controls under the display, I do not need this information. Whenever the settings...

I like having the native GPS capability; however cannot seem to find how to lower the prompts from the built-in GPS. I would like to have the GPS silent, but still use the native navigation.

@Ronald Hernandez  Hello.We have sent you a new firmware.Please check your mail box then try to do the update.

I just emeiled  you all a video of this defunct item.

Still nothing from you all. This unit is continually rebooting. There has to be a short in the electrocnics.

@Tony Bryan  Hello, Tony.We notice that you are contacting with our official website online customer service.Please check your inbox and discuss with our CS team further.Thanks in advance. ✉...

I have successfully connected my Android Auto, and my wife's Apple Car Play apps from our phones over bluetooth. What I can't figure out is how to switch between the two?The only way we can get the...

@Chris M  Hello, Chris.Thanks for your message. In order to arrange the personnel to follow up on your case better,please write a mail to provide below information:1、Order Number & Purch...

Hello, I recently purchased and installed an HS-X12 system for a 2017 Toyota Rav4 Limited. I had no issues with the installation, however I noticed that when I go to reverse the car, the backup ca...