@A V Hello. Please try to go Settings > Car Settings > Factory Setting(password: 0000) > ARM Setting > Carplay Port > select 1 or 2 to test which one can work.
@A V Hello. Please try to go Settings > Car Settings > Factory Setting(password: 0000) > ARM Setting > Carplay Port > select 1 or 2 to test which one can work.
@A V Hello.In order to help you better, please provide the following information:1.Order Number & Purchase Date.2.The complete photo of Activation page.
I cleared the data and cache in Android settings of ZLink and this comes up what happened
@RAV4_2019 Hello. In order to arrange the personnel to follow up on your issue better,please provide Order Number & Purchase Date. Could you please tell us if you can see the BT name o...
Had this unit for 6 month and CarPlay has been activing up. So I decided to forget Roadnavi device and reconnect. I can no longer see the Roadanvi on Bluetooth. Please help
@Ram P Hello. In order to help you better, we have arranged the personnel to follow up on your issue via email.Please pay attention to your mail box and continue to communicate with our per...
@Samuel Gonzalez Hello.Thanks for your response. Upon checking, the version that you purchased is X12d.It supports to use the external mirophone that it installed on the windshield. Please...
@Ronald Hernandez Hello.Thanks for your response.We will arrange the personnel to follow up on your order via email.
Hi. I have just installed Roadanvi X12. First time when I turned on, it worked fantastic. This evening , when I have turned on the car, it shows me Android Logo, followed by "Launcher Kee...
@Roadanvi Support Please snd me the updates via my email.
@Roadanvi Support I bought it on Amazon, Order # 112-7360647-7504235 March 26, 2025 https://a.co/d/e7v4K5d
@Roadanvi Support solohabano@gmail.com
@Roadanvi Support This was purchased on Amazon, Amazon.com order number: 112-9436454-8305842
This item is in a contunuall reboot loop and constantly shuts down and reboots as if there is a short in the system. Or the software is out of date and needs to be updated.
@Samuel Gonzalez Please send us your order number so that we could better confirm, your prompt reply will be appreciated.
@Ronald Hernandez Dear customer, Please send us your order number so that we could record your issue and then send you the latest firmware through email. Thank you for your cooperation.
@Tim Light Please let us know if you mean Android auto. We are wondering if you could send us a video to demonstrate your situation so that we could forward to the engineer to diagnose. Thank you f...