@david Steinman Could you please go to Settings>About Device>Bulid Number, and provide version information to us.
@david Steinman Could you please go to Settings>About Device>Bulid Number, and provide version information to us.
Hi there,Please go to the setting: Settings>Car Settings>Factory Settings(0000)>App Settings>Front veiw>OFF
@Zach Could you please go to Settings>About Device>Bulid Number, and provide version information to us?
Is it only the left front and left rear speakers that aren't working? What about the right front and back one?
@matt mersereau Hello. For your information, Zlink only remembers the last map and media apps you were using or playing before disconnection.If Google Maps and Spotify were open prior to di...
@chris_36068 Hello. Please provide below APP version picture to our email address and indicate your Order ID# in email subject.So that we can forward it to senior engineers for further advi...
@Manok Khachadourian Hello.Thanks for your message. We have arranged the personnel to follow up via email.Please check you mail box. Email: office@roadanvi.com
@Spencer Hello. In order to help you better, please provide below APP version picture to our email address and indicate your Order ID# in email subject.Thanks in advance. Email: office@roa...
@jjscott Hello.Sorry for this is happening. About the volume bar issue, please try to do the factory reset:Settings > More > System Update > RESTORE FACTORY(password: 0000) > Co...
@Angel Vargas Hello. Our team tried to locate your emails but in vain.Could you please try again and attach your Order ID# in email subject? Email: office@roadanvi.com
@Angel Vargas Hello. Please try to use a Pin/Paperclip to press and hold the RST Hole for 15 seconds to do the factory reset. If no luck, please write a mail regarding to your issue detail...
@mattdon Hello. Please try to do the update to see how it goes. Update File: X12(20250122): https://www.dropbox.com/scl/fi/kal9635htyc126ch5zs4d/ZQ_A007_C58_H...
@Patrick O'Leary Hello.Please be assured that we have arranged the personnel to follow up on your case.Please check your mail box.Thanks in advance.
@Patrick O'Leary Hello. To further confirmation, please tell us what it shows on screen when you put in reverse gear.We are wondering it is stay on the original page, or it shows "Back Car ...
@phamt2004 Hello.Please try to do as follows:Settings > Car Settings > Factory Setting(password: 0000) > Bluetooth > External MIC Config > External > Reboot.
@Brian Hello.Thanks for sharing the picture. Zlink APK:https://www.dropbox.com/scl/fi/88gvnqcog30v7y9ij4d2r/zlink5-ziqi-a007.5.5.apk?rlkey=eceg54k76esdv1z35qd7ogjeb&dl=0 Please try to ...
@jsytulek11 Hello. For further confirmation, please tell us whether the front door and dash board speakers can work well before you change the DSP settings. Please firstly check if you hav...
@duck95 Hello. Could you please record a video about the issue then send it to our below email and indicate your Order ID# in email subject?So that we can forward it to our technician for f...
@Kevin T Hello.Thanks for your message.We suggest that you can try to disable auto connect Zlink:CarPlay/Android Auto App > Settings(the lower right icon) > Background Connection > ...
@rwreef Dear rwreef, Could you please send a pic of showing the order detail to us,since we couldn't find the detail in our system. Here is our support email: office@roadanvi.com