Posts made by Roadanvi Support

• Android Home Screen

  @Ly Thank you for reaching out to us.To ensure the specific solution for your car stereo,please provide us with your Order details(Including Order Number&Unit model&Version).

  posted in General Discussion

  

  Roadanvi Support
  9/16/25, 3:09 AM
• Speed warning alert

  @Ly Dear customer, Please go to the IGO map setting to disable the warning setting:

  posted in General Discussion

  

  Roadanvi Support
  9/16/25, 3:01 AM
• Audio distortion

  @Rachel L  Could you please go to Settings>About Device>Bulid Number, and provide version information to us.

  posted in Customer Center

  

  Roadanvi Support
  9/9/25, 2:52 AM
• Newly installed Roadanvi X12 10.2" and getting a "Launcher keeps stopping" message

  @Chuck Wyble H In order to follow up on your issue promptly,let's chat on email. office@roadanvi.com

  posted in Customer Center

  

  Roadanvi Support
  9/5/25, 10:04 AM
• Customizing the Home Page on the X12: A New Feature in version 20240422 or Newer

  @Billy Fargon Dear Billy, Only the right corner app can be switch,the left side app can not switch.Press and hold the Shortcut App in the bottom right corner to switch to another app.

  posted in X12 Series

  

  Roadanvi Support
  9/3/25, 6:07 AM
• Customizing the Home Page on the X12: A New Feature in version 20240422 or Newer

  @Billy Fargon Dear Billy, Only the right corner app can be switch,the left side app can not switch.Press and hold the Shortcut App in the bottom right corner to switch to another app.

  posted in X12 Series

  

  Roadanvi Support
  9/3/25, 6:01 AM
• Customizing the Home Page on the X12: A New Feature in version 20240422 or Newer

  Dear Billy, Only the right corner app can be switch,the left side app can not switch.Press and hold the Shortcut App in the bottom right corner to switch to another app.

  posted in X12 Series

  

  Roadanvi Support
  9/3/25, 6:00 AM
• How Do I Change From Metric to Imperial Units of Measure?

  @Scott Stewart  Dear Scott, Do you mentioned the Meter mileage unit change?It's not allow to change the unit.

  posted in Customer Center

  

  Roadanvi Support
  9/1/25, 8:24 AM
• 2015 rav4 update

  @Imrane Mzr Dear Imrane， If there is any question with the unit?  

  posted in Firmware/Map/MCU Updates

  

  Roadanvi Support
  9/1/25, 8:19 AM
• Call button putting calls on hold

  @LEONARDO CHAVEZ  Hello.In order to help you better, please provide the following information:1.Order Number & Purchase Date.2.Please go Settings > About device > Build number(MCU, ...

  posted in Customer Center

  

  Roadanvi Support
  8/25/25, 7:06 AM
• Android 12 Firmware for F10 Pro (8GB+128GB), Model FF_866X

  @Nuno Margarido  Hello. Regarding to your issue, we suggest that you can firstly try to use a Pin/Paperclip to press and hold the RST Hole to do the factory reset. In order to help you bett...

  posted in Firmware/Map/MCU Updates

  

  Roadanvi Support
  8/25/25, 7:01 AM
• Android 12 Firmware for F10 Pro (8GB+128GB), Model FF_866X

  @abu eyad  Hello. In order to help  you better, please provide the following information to our email:1.Order Number & Purchase Date.2.Pictures:Settings > About device > Devic...

  posted in Firmware/Map/MCU Updates

  

  Roadanvi Support
  8/19/25, 4:00 AM
• Steering Wheel Push to Talk Button Question

  @FH  Hello.Thanks for sharing the picture. We have arranged the personnel to follow up via email.Please check your mail box.

  posted in Customer Center

  

  Roadanvi Support
  8/19/25, 3:19 AM
• Steering Wheel Push to Talk Button Question

  @FH  Hello.Thanks for your message. In order to help you better, please please go Settings > About device > Build number(MCU, APP), then send its photo to our email. ✉️Email: office@r...

  posted in Customer Center

  

  Roadanvi Support
  8/18/25, 8:19 AM
• X12 Rear Camera Issues

  @Chris Quiroga  Hello, Chris.Thanks for your message. Please provide the following information to our email, so that we can help you better.1、Order Number & Purchase Date.2、The specific ...

  posted in Customer Center

  

  Roadanvi Support
  8/18/25, 8:09 AM
• Android 12 Firmware for F10 Pro (8GB+128GB), Model FF_866X

  @Massimo Silvestro  Salve. Dopo la verifica, abbiamo scoperto che ha effettuato un totale di quattro ordini nel nostro negozio più di tre anni fa.Tuttavia, tutti gli ordini sono gi&ag...

  posted in Firmware/Map/MCU Updates

  

  Roadanvi Support
  8/13/25, 3:56 AM
• Vær så snill å hjelpe veldig raskt.

  @abu eyad  Hello. Considering the update operation involves the potential risks, please tell us more details about the issues of head unit. Besides, please provide the following information...

  posted in Firmware/Map/MCU Updates

  

  Roadanvi Support
  8/11/25, 2:34 AM
• Fix Bluetooth & CarPlay Issues of X12!

  @Jesus Altamirano  Hello. In order to help you better, please write a mail regarding to your issue details and indicate your Order Number & Purchase Date.Thanks in advance. ✉️Email: off...

  posted in User Manuals & Function discussion

  

  Roadanvi Support
  8/4/25, 8:01 AM
• Radio signal is very weak and microphone has a lot of background (engine?) noise.

  @Peter Wu  Thanks for your sharing, dear Peter.

  posted in Customer Center

  

  Roadanvi Support
  8/2/25, 7:13 AM
• Radio signal is very weak and microphone has a lot of background (engine?) noise.

  @George Neville  Hello.For your information, adding an antenna booster may help the radio reception.

  posted in Customer Center

  

  Roadanvi Support
  8/1/25, 1:39 AM