Posts made by Roadanvi Support

• Toyota Sienna 2016 no camera detected

  @Patrick O'Leary  Hello.Please be assured that we have arranged the personnel to follow up on your case.Please check your mail box.Thanks in advance.

  posted in Toyota

  

  Roadanvi Support
  6/4/26, 7:37 AM
• Toyota Sienna 2016 no camera detected

  @Patrick O'Leary  Hello. To further confirmation, please tell us what it shows on screen when you put in reverse gear.We are wondering it is stay on the original page, or it shows "Back Car ...

  posted in Toyota

  

  Roadanvi Support
  6/3/26, 9:57 AM
• Mic issue

  @phamt2004  Hello.Please try to do as follows:Settings > Car Settings > Factory Setting(password: 0000) > Bluetooth > External MIC Config > External > Reboot.

  posted in Call/Microphone

  

  Roadanvi Support
  6/3/26, 9:52 AM
• Zlink doesn't show the correct info on the navigation screens

  @Brian  Hello.Thanks for sharing the picture. Zlink APK:https://www.dropbox.com/scl/fi/88gvnqcog30v7y9ij4d2r/zlink5-ziqi-a007.5.5.apk?rlkey=eceg54k76esdv1z35qd7ogjeb&dl=0 Please try to ...

  posted in CarPlay&Android Auto

  

  Roadanvi Support
  6/3/26, 9:45 AM
• 2016 Camry - No front door speakers - Non Jbl

  @jsytulek11  Hello. For further confirmation, please tell us whether the front door and dash board speakers can work well before you change the DSP settings. Please firstly check if you hav...

  posted in Audio/Amp/Sub

  

  Roadanvi Support
  6/3/26, 9:38 AM
• How to Split Screen and Cancel the Split Screen

  @duck95  Hello. Could you please record a video about the issue then send it to our below email and indicate your Order ID# in email subject?So that we can forward it to our technician for f...

  posted in Basic Features

  

  Roadanvi Support
  6/3/26, 9:31 AM
• 2019 RAV4 + X14 Head Unit: Carplay/Android Auto Issues

  @Kevin T  Hello.Thanks for your message.We suggest that you can try to disable auto connect Zlink:CarPlay/Android Auto App > Settings(the lower right icon) > Background Connection > ...

  posted in Toyota discussion

  

  Roadanvi Support
  6/3/26, 9:23 AM
• 2018 toyota highlander jbl system no rear speakers

  @rwreef Dear rwreef, Could you please send a pic of showing the order detail to us,since we couldn't find the detail in our system. Here is our support email: office@roadanvi.com

  posted in Audio/Amp/Sub

  

  Roadanvi Support
  5/8/26, 9:30 AM
• Zlink doesn't show the correct info on the navigation screens

  @Brian  Dear Brian, Thank you for your info. Could you please go to the ZLINK app of the Hizpo head unit and take a pic of showing the ZLINK version to us?So that we could confirm the versi...

  posted in CarPlay&Android Auto

  

  Roadanvi Support
  5/8/26, 9:24 AM
• Zlink doesn't show the correct info on the navigation screens

  Dear Brian, Thank you for your info. Could you please go to the ZLINK app of the Hizpo head unit and take a pic of showing the ZLINK version to us?So that we could confirm the version difference.

  posted in CarPlay&Android Auto

  

  Roadanvi Support
  5/8/26, 9:24 AM
• Newly installed Roadanvi X12 10.2" and getting a "Launcher keeps stopping" message

  @Karan Musty In order to follow up on your issue promptly,let's chat on email.We will send you the system update file to figure it out. office@roadanvi.com

  posted in Launchers

  

  Roadanvi Support
  5/8/26, 8:17 AM
• Zlink doesn't show the correct info on the navigation screens

  @Brian Please go to  Settings>About Device and send us a screenshot about the current APP version and MCU

  posted in CarPlay&Android Auto

  

  Roadanvi Support
  4/28/26, 8:08 AM
• How to Adjust Brightness on HS-X12 Series

  @duck95 @Ronald Hernandez Thanks for your message. We will certainly take your suggestion into consideration. If we are able to offer more adjustable brightness settings in a future update, we wi...

  posted in Basic Features

  

  Roadanvi Support
  4/28/26, 7:56 AM
• HS-X12 Series in 5th Gen 4runner brightness control

  @duck95 Thanks for your message. We will certainly take your suggestion into consideration. If we are able to offer more adjustable brightness settings in a future update, we will be sure to ...

  posted in Vehicle Settings

  

  Roadanvi Support
  4/28/26, 7:47 AM
• How to contact with After-Sales Support?

  @Joe Kosik  Could you please go to  Settings>About Device and send us a screenshot about the current APP version and MCU

  posted in Product support team

  

  Roadanvi Support
  4/28/26, 7:36 AM
• 2018 toyota highlander jbl system no rear speakers

  @rwreef Dear rwreef, It sounds like there's a problem with the external microphone. Could you provide us with your order details? We can send you a replacement microphone if needed. Here is our ...

  posted in Audio/Amp/Sub

  

  Roadanvi Support
  4/28/26, 7:31 AM
• Skip or Rewind

  @Matthew D Johnson Settings > More>Enter "00001111">CAN>Up and Down Swap Switch

  posted in Steering controls

  

  Roadanvi Support
  4/20/26, 10:17 AM
• App shortcut is missing after upgrade to new firmware

  @Quoc Nguyen  Could you please go to Settings>About Device>Bulid Number, and provide version information to us.

  posted in Firmware/Map/MCU Updates

  

  Roadanvi Support
  4/20/26, 9:56 AM
• How to install rear view/back up camera?

  @jhayzeeubz Dear customer, Please send your order ID to our support email : office@roadanvi.com

  posted in Basic Features

  

  Roadanvi Support
  4/20/26, 9:43 AM
• What launcher apps can I use and are there any instructions on anything I need to install them?

  @fidelsg  Hi fidelsg, Thank you for your support in our brand! Your feedback is important to us and helps improve our offerings,and really matters and helps to keep us motivated. Do yo...

  posted in Launchers

  

  Roadanvi Support
  4/9/26, 9:07 AM