@Matt Coneybeare  Hello, Thank you for your contact. If you're referring the 360 camera,please go Settings>Car Settings>Factory Settings(0000)>App Settings>Rear view>ON>Fr...

@carlos larios  Hello, Please try to udpate the firmware . X12d(20250725)  https://www.dropbox.com/scl/fi/iqa7i3skojavg2b3jb2ji/ZQ_A107-12_C58_HA11_U459-EN-D_2025-07-25-1450.zip?rlkey...

I carefully connected everything and it won't power on.  Double-checked everything.  Turned on the aux. power in my Rav4, blank screen.  Turned on the engine just to be sure, blank s...

I purchased SKU: HS5216-X12d-CP-HD-4 for my 2016 rav4. got the stereo all installed. However, having multiple issues... and so far no help...  The camera quality for the 360 cameras is horri...

Looking for the functionality to watch Prime or Netflix.  I can mirror phone but movies will not play due to HDCP protection. I tried downloading Prime and Netflix through Play and that work...

What was the solution here? Have the same issue on my 2021 RAV4 LTD

@Roadanvi Support  hello yes I can get it for you  please let me know if this works. Thank you. 

@carlos larios  Hi Carlos, Could you please go to Settings>About Device>Bulid Number, and provide version information to us.

Anyone know why the Bluetooth is glitching I have to put my phone directly in front of radio in order to work properly and stay connected in a 2018 Tacoma . TIA 

@LEONARDO CHAVEZ Hi Leonardo, We just sent the a system update file to your email,please kindly check it.

Thank you. The order was placed on Amazon on June 2nd, 2025. Order number: 113-5611542-3554644 Here is a picture of the Build number(MCU, APP)  

@Ly Thank you for reaching out to us.To ensure the specific solution for your car stereo,please provide us with your Order details(Including Order Number&Unit model&Version).