Hi Gregory, Do you mean you want to turn off the air conditional info display？ Could you please send a video of showing the issue that your mentioned?So that we could better confirm,here is the o...

Is there a way to prevent the climate control slider from popping up at the bottom of the screen? With the physical controls under the display, I do not need this information. Whenever the settings...

I like having the native GPS capability; however cannot seem to find how to lower the prompts from the built-in GPS. I would like to have the GPS silent, but still use the native navigation.

@Ronald Hernandez  Hello.We have sent you a new firmware.Please check your mail box then try to do the update.

I just emeiled  you all a video of this defunct item.

Still nothing from you all. This unit is continually rebooting. There has to be a short in the electrocnics.

@Tony Bryan  Hello, Tony.We notice that you are contacting with our official website online customer service.Please check your inbox and discuss with our CS team further.Thanks in advance. ✉...

I have successfully connected my Android Auto, and my wife's Apple Car Play apps from our phones over bluetooth. What I can't figure out is how to switch between the two?The only way we can get the...

@Chris M  Hello, Chris.Thanks for your message. In order to arrange the personnel to follow up on your case better,please write a mail to provide below information:1、Order Number & Purch...

Hello, I recently purchased and installed an HS-X12 system for a 2017 Toyota Rav4 Limited. I had no issues with the installation, however I noticed that when I go to reverse the car, the backup ca...

@A V  Hello. Please try to go Settings > Car Settings > Factory Setting(password: 0000) > ARM Setting > Carplay Port > select 1 or 2 to test which one can work.  

@Roadanvi Support 

@A V  Hello.In order to help you better, please provide the following information:1.Order Number & Purchase Date.2.The complete photo of Activation page.  

I cleared the data and cache in Android settings of ZLink and this comes up what happened

@RAV4_2019  Hello. In order to arrange the personnel to follow up on your issue better,please provide Order Number & Purchase Date. Could you please tell us if you can see the BT name o...

@Samuel Gonzalez  You are welcome.

Thank you.

Had this unit for 6 month and CarPlay has been activing up. So I decided to forget Roadnavi device and reconnect. I can no longer see the Roadanvi on Bluetooth. Please help

@Ram P  Hello. In order to help you better, we have arranged the personnel to follow up on your issue via email.Please pay attention to your mail box and continue to communicate with our per...

@Samuel Gonzalez  Hello.Thanks for your response. Upon checking, the version that you purchased is X12d.It supports to use the external mirophone that it installed on the windshield. Please...