Hi. My unit model is HS5469. My device name says A007, but in Build details, I see the current bulild name starts with A107. So which update file should I use - x12 or x12d? Is there any improvemen...

Hi! I got a new issue. A week after installing my x12 in my Toyota rav 4 2017, the key fob only works when I hold it on the start button when I am starting the car. Before I could have the key in ...

Hi  i have this model Roadanvi X12 and updated , and i trap to conect this with my iPhone 16 pro Max. i changed all bluetooth óptimos into a factory settings, and all bit tate conecti...

Thanks! Unfortunately it didn´t work, but when I connected it to 4. ANT, the amp turned on.

@Jesper Brunnberg  Hi Jesper, Here is the AMP control for your reference. Should you may have any question,please kindly get back to us.

@Roadanvi Support done

Hi! I am going to connect an external amplifier to my X12 for my subwoofer but I don´t know which cable to connect to the remote input of the amp. Is it number 13, amp, on the K connector? ...

@Arnaldo Cabral Hi Arnaldo,to better follow up the issue with you,please provide your order detail to our Roadanvi support email: office@roadanvi.com

@Ronald Hernandez To better follow up the issue with you,Let's keep touch on email.

Touchscreen stopped working after upgrade. No matter what I press it seems to go to the music program. Home button does work.  What is the fail back process?

I have all of the dark setting put in place and this unit is still to bright at night, I get blinded by the LED light while driving at night.  Is there a way to turn this unit brightness down...

@Roadanvi Support Received the Update. Updated the firmware and nothing has changed in regards to the machine constantly tutning off and rebooting. There must be a short in the electronics. I would...

@Gregory Carpenter Hi, do you using the IGO maps? Here is the steps :

@Samuel Gonzalez Thank you!

@Roadanvi Support This is what I am trying to do, but I cannot seem to locate settings that do this. I did silence navigation, but continue to get prompts. If I disconnect the GPS antenna I don't g...

@Samuel Gonzalez  Hi Samuel,the unit can't be modify.

@Samuel Gonzalez Thank you for your solution. @Gregory Carpenter yes,if you want to turn off the air conditional info,please go that setting: Settings>Car Settings>Factory Settings...

Hello. Disable the following option 1- Setting. 2- Car Settings 3- Factory Setting. 4- passcode "0000". 5- CAN Setting. 6- Makes sure option "Air switch" is disabled. 7- Reboot.

Hello.   I’m trying to change the distance unit from kilometers per hour to miles per hour in the navigation widget on my home screen. Could you please help me with this? Thanks in ad...

@Gregory Carpenter Do you need to turn off the have the navigation app on the unit silent?