Hello,
I purchased a X12 from Amazon for my 2014 FJ, installed it, but touch screen only works half the time. Radio works, but over 75 % of the time the screen will not react to touch.
I removed it, checked cables, checked power and reinstalled twice.
Got a mouse to work today and went to update and rebooted the system twice. Could move around with touch. Went back 2 hours later and no touch screen.
Any ideas?
@bo wright
Hello.
Sorry for any inconvenience caused.
Please try to use a mouse via USB cable to do the screen calibration:
Settings > Car Settings > Factory Setting(password: 0000) > Touch Setting > Touch Calibration > Enter.
Here enclosed the operation video for your reference.
https://www.dropbox.com/scl/fi/ot5yojjblnmiu6oxbvoqg/X12-Touch-press-adjustment.mp4?rlkey=lhdf9907y00vpdsayrqkdvmr1&e=1&dl=0
For better help, please provide the following information:
Order Number & Purchase Date.
Thanks in advance.
order placed August 27 2025 ordor # 111-423892-2596295
TRied the calibration yesterday
Just tried to touch calibration again and it is stuck in that mode and will not react to touch or mouse
