Changing Canbus Settings on HS-X12 Stereo

Expert

Roadanvi Support Admin
4/18/24, 8:46 AM

Modify the Canbus Option

1.Go to Factory Setting > enter 0000 > CAN setting.

2.Click Modify > Choose the corresponding Canbus company, default to Simple(According to your model).

3.Select the Car make > Choose the model (Canbus box number)

4.Select the configuration, whether it has 360, etc.

5.Confirm and press Back icon to reboot the unit.

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RH

Ronald Hernandez
4/12/25, 3:47 PM

What CANBUS setting do I need for my unit? 2014 4Runner, SR5, no jbl, but I had the factory Nav.?I'm stuck in a reboot loop and have already reset to factory and it still persists. I also checked for firmware updates and it's up to date online with the recent version.

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Expert

Roadanvi Support Admin
4/17/25, 8:10 AM

@Ronald Hernandez Could you go to Settings > About Device and send us the version(APP and MCU version at the bottom)

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Ronald Hernandez
4/22/25, 4:12 AM

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Expert

Roadanvi Support Admin
4/30/25, 8:58 AM

@Ronald Hernandez Dear customer,

Please send us your order number so that we could record your issue and then send you the latest firmware through email. Thank you for your cooperation.

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Ronald Hernandez
4/30/25, 6:11 PM

This item is in a contunuall reboot loop and constantly shuts down and reboots as if there is a short in the system. Or the software is out of date and needs to be updated.

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Ronald Hernandez
4/30/25, 6:12 PM

@Roadanvi Support This was purchased on Amazon, Amazon.com order number: 112-9436454-8305842

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Ronald Hernandez
4/30/25, 6:17 PM

@Roadanvi Support solohabano@gmail.com

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Ronald Hernandez
5/3/25, 10:14 PM

@Roadanvi Support Please snd me the updates via my email.

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Expert

Roadanvi Support Admin
5/4/25, 6:04 AM

@Ronald Hernandez

Hello.
Thanks for your response.
We will arrange the personnel to follow up on your order via email.

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Ronald Hernandez
5/22/25, 3:45 PM

Still nothing from you all. This unit is continually rebooting. There has to be a short in the electrocnics.

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Ronald Hernandez
5/22/25, 5:42 PM

I just emeiled you all a video of this defunct item.

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Expert

Roadanvi Support Admin
5/23/25, 6:52 AM

@Ronald Hernandez

Hello.
We have sent you a new firmware.
Please check your mail box then try to do the update.

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Ronald Hernandez
6/11/25, 5:02 PM

@Roadanvi Support Received the Update. Updated the firmware and nothing has changed in regards to the machine constantly tutning off and rebooting. There must be a short in the electronics. I would like a new full replacement please.

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Expert

Roadanvi Support Admin
6/14/25, 7:56 AM

@Ronald Hernandez To better follow up the issue with you,Let's keep touch on email.

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