Hey there, I have a 2022 RAV4 hybrid I bought the system from Amazon. The call button is putting the calls on hold rather than hanging them up. How can I fix that?
Hi LEONARDO,
To ensure the specific solution for your car stereo,please provide us with your Order details(Including Order Number&Unit model&Version).
If your original radio can hang up the phone before?
Please go and provide this page to us:Settings > Car Settings >Base Setting>Canbus type classification selection
Yes my original audio could hang up before. This is the picture of the settings you requested.
@Roadanvi Support any updates on thi??
@LEONARDO CHAVEZ
Hello,
Thank you for getting back to us.
Our technical support sent us a new APK，please try to download and install.
X12d APK :
https://www.dropbox.com/scl/fi/ul9lfmlpm2a0p28dq9xn1/carCanbus-gm_master_2025-06-25_0939.apk?rlkey=9jwftv0wf1xnua2eh03qnu7t2&dl=0
@Roadanvi Support how do download and install the software in the system?
@LEONARDO CHAVEZ
Hello,
Thank you for your contact.
We don't suggest to update the system if the unit goes well.
Hello. The issue has not been fixed yet. The Call button from the steering wheel keeps pausing the calls rather than hanging up. What should I do?
My call button on the steering wheel is still just putting calls on hold. Is the a solution for this?? Please take been 2 months since I first reached out.
@LEONARDO CHAVEZ
Hello.
In order to help you better, please provide the following information:
1.
Order Number & Purchase Date.
2.
Please go Settings > About device > Build number(MCU, APP),
then send its photo to us.
Thank you. The order was placed on Amazon on June 2nd, 2025. Order number: 113-5611542-3554644
Here is a picture of the Build number(MCU, APP)
@LEONARDO CHAVEZ Hi Leonardo,
We just sent the a system update file to your email,please kindly check it.
