X12 Rear Camera Issues


  • Hello,

    I recently purchased and installed an HS-X12 system for a 2017 Toyota Rav4 Limited. I had no issues with the installation, however I noticed that when I go to reverse the car, the backup camera video sometimes works as intended, but most times it's random. The video output on the screen is either:
    - fliped upside-down and mirrored
    - correct and mirrored (I have to press the switch symbol on the screen everytime I back up)
    - both factory and built-in telemetry are displayed

    I have gone into the car settings on the unit and changed the camera from "normal" to "mirrored" but it has not fixed the issue. Is there something else I need to change in the CANBUS settings or other settings?



  • @Chris M 

    Hello, Chris.
    Thanks for your message.

    In order to arrange the personnel to follow up on your case better,
    please write a mail to provide below information:
    1、
    Order Number & Purchase Date.
    2、
    The front & back side clear photos of OEM radio.

    ✉️Email: office@roadanvi.com


  • Hello @Roadanvi Support I also have the same isssue, are there any settings to look into or should i also send in the info you requested and have some reach back out to me for this?


  • @Chris Quiroga 

    Hello, Chris.
    Thanks for your message.

    Please provide the following information to our email, so that we can help you better.
    1、
    Order Number & Purchase Date.
    2、
    The specific car Model & Year.
    3、
    The front & back side clear photos of OEM radio.

    ✉️Email: office@roadanvi.com


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